Talktoelfenix: Craving for some amazing Mexican foods? Then, you are welcome to El Fenix, the popular American Mexican restaurant chain. Over the years, Mexican food lovers have made El Fenix an iconic destination for their cravings. The restaurant needs to acquire direct feedback from their customers to make their service even better. This post is all about their guest satisfaction survey, which is also known as Talktoelfenix.
If you a regular customer at their store, we will suggest you take part in the survey. It’s very simple and will take a few minutes to complete, and in return, you will get exciting rewards. To get a complete guide, read the full article.
www.Talktoelfenix.com – Talk to El Fenix Guest Feedback Survey
El Fenix Guest Satisfaction Survey is all about gathering honest reviews from their genuine customers. By using this information, they will be able to realize which area of their service needs more attention or what improvement is required to make their service even better.
El Fenix always inspires its customers to provide their honest reviews. The main intention of them is to make their customers happy. That is why they have introduced the guest satisfaction survey.
There are several intentions behind the survey-
1. Customer satisfaction surveys can access the performance level of their restaurant.
2. This is one of the best tools to measure and rate customers’ satisfaction levels and enhance the growth of the level of the business.
3. Staying in touch with customers is effective in maintaining a good company-customer relationship.
4. Guest satisfaction surveys are also a great way to bring some on their official website.
Talktoelfenix: Survey Rules and Requirements
There are certain rules and requirements which need to follow if you want to participate in the survey. We have made a list of them. Have a look-
- If you want to participate, you must be an adult, which means your age must be at least 18 years to above.
- Unfortunately, the survey is not for all. The survey is available for the residents of the United States, the United Kingdom, and Canada.
- The participant must have a basic understanding of English is a must because the survey is available only in English at www.talktoelfenix.com.
- The employees of El Fenix, their immediate family members or subsidiaries or affiliates, or sponsors are not allowed to participate in the survey.
- You will need a recent purchase receipt from their store. After making the purchase, you need to participate within one week; otherwise, the code will become invalid.
- You will need an electronic device like a computer or a smartphone with a strong internet connection as the survey mode is online.
- The participants are not allowed to win or transmit their prize that they win.
- A single user can take only up to five surveys in a single month.
- Having a valid mail id is a must to get a discount offer on your purchase.
Talktoelfenix: Step by step survey steps
Once you fulfill all the rules mentioned above, then you are eligible to take part in the Talktoelfenix guest satisfaction survey. Here is a detailed guide to complete the survey correctly.
1-The first step will be to visit their official survey site. Go to your browser and search for www.talktoelfenix.com.
2-Once the survey page is opened, you will be asked to enter your survey code printed on the El Fenix receipt. Make sure you enter your code correctly without any mistakes.
3-After that, you have to enter some additional details from your receipt, like your date of visit, time of visit, and store number.
4-In case you are not comfortable in English, you can choose another language by choosing the translate option.
5-Now, you will be redirected to the questionnaire session, where they will ask you some simple questions about your experience at their store. Tell the company about your opinion regarding their food quality, service, cleanliness, and others.
Have a look at the question types-
- Rate your overall satisfaction level with the most recent experience at the El Fenix store.
- Are you satisfied with the price of the item at their store?
- How did you find the behavior of the staff working there?
- How was the speed of the service?
- Rate the cleanliness of the store that you visited?
- Did you face any problems while visiting their store? If yes, then write in your own words.
- Would you recommend the store to your family and friends?
- Would you like to visit their store again?
6- After you have answered all of the questions properly, submit them.
7-Once you are done with the survey, provide you contact details such as your name, address, date of birth, phone no, and Email Id. This is a mandatory step, so don’t try to skip it. Lastly, you will get a validation code that you need to redeem on your next visit to any El Fenix store to get a chance to win a Prize.
Talktoelfenix: Survey Rewards
El Fenix wants to appreciate all its customers to participate and provide their honest reviews. This is why they have arranged for some exciting rewards for those who will successfully complete the survey. When you complete the Talktoelfenix Survey, you will get a Free Coupon Code. Visit any of the El Fenix stores to redeem the offer, and you can get –
● Free Meal
● Free Dessert
● Special Discount Offer
● Buy One Get One Offer
Remember, your reward may vary depending on your coupon or location.
Talktoelfenix: El Fenix Customer Support
The customer support team of El Fenix is always there to answer your every query regarding their products and services. You can quickly get in reach with them.
After visiting their official site, you can go to their contact section and leave your comment.
Dallas, TX 75201
Office: (972) 241-2171
Fax: (972) 241-3031
Toll-Free: (877) 591-1918
El Fenix Official Website: www.elfenix.com
El Fenix Customer Survey Portal: www.Talktoelfenix.com
El Fenix: History
El Fenix was established in 1918 by Miguel Martinez as Martinez Café in downtown Dallas, presently headquartered in Dallas/ Ft.WorthMetroplex, US.
This is the oldest chain of Mexican restaurants in the United States. In 2008, after 90 years of ownership by the Martinez family, the company was sold to an investment company, Firebird Restaurant Group LLC. El Fenix is known for its brand of Tex-Mex cuisine and the Wednesday “Enchilada Dinner Special,” The name El Fenix is a Spanish word which means the phoenix, the legendary bird which arose from its ashes, as per mythology.
About El Fenix
El Fenix has grown as a leading Mexican restaurant chain, but it was converted into El Fenix on September 15, 1918. Before that, when Mike Martinez owned Martinez Café, most of its dishes were American cuisine. But now they are known for their tasty margaritas and the best Tex-Mex food in the region. Today there are more than 22 restaurants in North Texas, with plans to continue expanding.
El Fenix: Menu
If you have visited any of their outlets, then you should know that they offer a wide range of Mexican dishes that come in different flavors. Here is a list of their menu-
➢ Chicken Enchilada
➢ Chicken Fajitas
➢ Fiesta Burrito
➢ Mexican lunch plate
➢ Margaritas (original, strawberry, mango, etc.)
➢ Beef Enchiladas
Do you want to know more about their menu? Visit their official site www.elfenix.com and go to the menu section. Haven’t tried their dishes yet? Without any delay, visit your nearest El Fenix store or make your order online. All their dishes are available for dine-in, curbside, or takeout.
Find a Location of El Fenix near You
To find your nearest El Fenix store, simply visit their official website and click on the ‘Location.’ You will find all the location details, working hours, as well as direction. You can type your city name on the search bar and get them.
El Fenix is continuing to achieve several other milestones.
If you love their foods, then without any further delay, share your feedback with the company and help them serve you better for the next time. El Fenix has a strong media presence where they share their updates, which is crucial for today’s online business.
If you want to stay updated with all their latest offers and products, you can follow them on Facebook, Twitter, Instagram, Pinterest and LinkedIn.
This was all about the Talktoelfenix or El Fenix guest satisfaction survey. In this post, we have tried to cover all the essential information that is required to take the survey at www.Talktoelfenix.com. We sincerely hope you find this article to be helpful.
If so, don’t forget to share this post with your family and friends. Your valuable suggestions are always appreciated. If you have any further queries or any suggestions, you can let us know by commenting below. We will be back with another such exciting survey.
Related Tags: www.Talktoelfenix.com – Talk to El Fenix Guest Feedback Survey